In marketing my freelance copywriting business, I communicate regularly with clients and potential clients through various professional online networks, social media channels and e-mail. I’d rather meet with people over a cup of coffee. It would be much less complicated. Because it’s easy to misconstrue a text message. So I’m careful about how and what I write. Most people I encounter respond in a professional manner. Some lean towards brusque and others friendly and personal. But there are always a few that respond in a vulgar, personal attack. I just don’t get it. What possible benefit do you gain by directing profane language towards another person who is merely trying to make an honest living? Maybe some perverted sense of superiority? Those of you schooled in psychoanalysis can play around with that idea. Although my immediate reaction is to angrily lash back, I know this is pointless. Whatever drives someone like that is deeper and darker than what any response I make will cure. Those schooled in psychoanalysis are nodding their heads. Instead, I ignore the vulgar, profane response and move on. Maybe I should be grateful. Would I really want to work with someone like that? Uh…no. And since they never sign their name, I take comfort in knowing they are cowards that hide behind anonymity. Their vulgar profanity, however, still stings. Words do that despite the old saying, “sticks and stones may break my bones but words will never hurt me.” Therefore, I resolve to communicate in a forthright manner and to be as human and friendly as possible. Even offer words of encouragement. Times are discouraging enough. And we could all use a good word. Might as well start with me.